Quality Attributes, measurements, and implementation strategies

The system should be easy to use.
The system should be flexible and scalable.
The system should be secured.
….
….
The system should be portable.

Did you read any requirements document and found one of the requirements statement mentioned above? Then, you started to think, what does it mean to make the software ease of use, how can I make that feasible, if I implemented that feature would the software became more usable? would it be acceptable to the customer? What are the metrics and acceptance criteria for that? How to transform these intangible requirements into something tangible can be implemented and measured.

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Quality Function Deployment

Introduction

Quality Function Deployment was developed by Yoji Akao in Japan in 1966. By 1972 the power of the approach had been well demonstrated at the Mitsubishi Heavy Industries Kobe Shipyard [1]and in 1978 the first book on the subject was published in Japanese and then later translated into English in 1994. [2]

The QFD methodology can be used for both tangible products and non-tangible services, including manufactured goods, service industry, software products, IT projects, business process development, government, healthcare, environmental initiatives, and many other applications.

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